Crisis Management Reports

Information on our go-to reports for crisis management.

Our Grasp Interactive Arrival Departure Report has been created to use as both a crisis management report and an arrival/departure report and has quickly become one of our most favorite reports.  This is a true interactive report, so the main filtering is done AFTER the report runs.  


Once the report runs and you open it from your Report History, you will Enable Editing and Enable Content to interact with the report.  Then you have the ability to filter within the report in multiple ways - by account, vendor, city, state, country, agent, and more!


Please click here to access our page with additional details about this report.  

 


Another option is report #1029 – Real Time Where Are My Travelers (Please note, if you don’t see that report #, search by REPORT NAME as the report # may be different  on your server.)


This report can be run a couple of ways.  On the Options tab when running the report

  • If you choose Date Filter: On The Road - this filter will return air, cars and hotels and show you which travelers are at some point of their trip during the dates you choose.  
  • If you choose Date Filter: Segments Arriving or Departing Between (Segments Only) – this will return air only and show you who has flight segments during the dates you choose.

You can then use the Data Filters on the Filters tab to narrow down even more.  For example, use Data Filter 1: Segment Arrive/Depart Country or Segment Arrive/Depart Region and then choose the one country or region you want to have the report show.  Please note, you only get one option for either of those filters, so if you want to see more than one country, run the report a 2nd time filtering for the next country.  Also, since those are segment filters, it will only return air on the report.  You can also use another filter to find only specific airlines by filtering for Vendor Name = and then choose any airline you want shown on the report.