graspSYNC/SECURE CONNECT
      Back to home
      1. Customer Support Knowledge Base
      2. graspSYNC/SECURE CONNECT

      graspSYNC/Secure Connect Sync IT Fact Sheet

      graspSYNC/Secure Connect is a client and server software suite for automated data synchronization.

      GRASP Technologies, Inc. is a technology solutions company providing affordable and easy-to-use tools for travel agencies and corporate travel departments.

      graspSYNC/Secure Connect is a client and server software suite for automated data synchronization. It offers automatic data synchronization between any data source that supports ODBC or OleDb database drivers. The data is synchronized up to the GRASP cloud servers.

       

      Information for IT Managers

      System Requirements / Prerequisites

      • Windows 8.1 (32 or 64 bit)
      • Requires a minimum of 4 GB RAM
      • 4 GB of free disk space
      • 2 GHz CPU
      • .NET Framework v4.7.1 -Download
      • TRAMS / Database Clientbase Sync Activated
      • TravCom / Database triggers are enabled for Grasp
      • GlobalWare / All employee records MUST have a SortName filled in and it must match their “Sign in” code
                 


      Installation Requirements
      • graspSYNC/Secure Connect can be installed on a dedicated workstation or the server machine with the back office system.
      • The machine must be online during the evening for data synchronization to occur.
      • Machine sleep/hibernation must be turned off on the machine to prevent the machine from sleeping during the sync process.
      • Any security software on the machine (McAfee, Norton Security etc) must be configured to exclude the graspSYNC/Secure Connect software services.
      Network Requirements
      • Communicates over TCP ports 1010 and 1011 using .NET remoting technology
      Security Information
      • Data is extracted row by row from the data source, converted to XML, 128 bit encrypted and GZIP compressed before being written to a file and transmitted to the GRASP cloud servers.
      • All server-client communications, passwords and database connection strings are secured using 256 bit encryption.
      • Our server address is scs2.graspdata.com (64.79.86.137) if you would like to only allow communication point to point over TCP ports 1010 inbound and 1011 outbound.
      • GraspAGENT apps.grasptechnologies.com (64.79.86.130) TCP ports (4001 and 4002)
      • Not all data is synced every night - after baseline data is loaded then a delta/differential sync is performed each night synchronizing only changed records.
      • The graspSYNC/Secure Connect Client sends encrypted, compressed XML files and they are received by the graspSYNC/Secure Connect Server process (application service) which loads them into memory, decrypts and decompresses the files (all in memory) before pushing the data into SQL Server. SQL Server is using TDE (transparent data encryption). Throughout the process, data is always encrypted at rest and in motion to maintain security.