New Reservation – Create (ONLY use on initial booking if auto create does not work)
Format: NP.CREATE/VCC/H/VirtualPaymentId/HotelConfirmationNumber
Example: NP.CREATE/VCC/H/123456-1234567/01234567
Update Card - (Use for all updates after a card has been created. Used with Override commands)
Format: NP.UPDATE/VCC/H/HotelConfirmationNumber
Example: NP.UPDATE/VCC/H/01234567
Cancel Card - (Cancels the card, but not the booking. TMC must still cancel the reservation)
Format: NP.CANCEL/VCC/H/HotelConfirmationNumber
Example: NP.CANCEL/VCC/H/01234567
Cancel with penalty - (Update the card to only leave the penalty amount open)
Format: NP.UPDATE/VCC/H/HotelConfirmationNumber/PenaltyAmount
Example: NP.UPDATE/VCC/H/01234567/150.00
Email format - (Email with a copy of the fax is generated to any email address in this format. There can be multiple GP- lines)
Format: NP.GP-emailaddress
Example: NP.GP-mduffy//grasptech.com (for @ use // and emails with underscore _ please use / )
Email format - Agent. (Sent on the booking date. Email with a copy of the fax is generated to the email address in this format. Only one per PNR)
Format: NP.GPAG-emailaddress
Example: NP.GPAG-mduffy//grasptech.com (for @ use // and emails with underscore _ please use / )
Email to HOTEL - (Send copy of the fax as an email to the hotel)
Format: NP.EMAIL/VCC/H/HotelConfirmationNumber/HOTELemailaddress
Example: NP.EMAIL/VCC/H/01234567/CONTACT*ROCKCREEKINN.COM (for @ use * and emails with underscore _ please use / )
Overrides
- The overrides will modify the VCC assigned to a reservation only when there is a corresponding VCC command for the reservation in the PNR.
- If there’s no corresponding command, the PNR will go to the error queue.
- Add the UPDATE command (noted above) and then an Override command
Restrictions/Instructions - (Add free text here. This will be included as instructions on the hotel fax if something other needed than default.)
Format: NP.RESTRICT/VCC/H/ HotelConfirmationNumber/ROOM AND TAX ONLY
Example: NP.RESTRICT/VCC/H/01234567/ROOM AND TAX ONLY
Fax
Format: NP.FAX/VCC/H/HotelConfirmationNumber/FaxNumber
Example: NP.FAX/VCC/H/01234567/800-123-4567 (include a -, or run the numbers together. Please do not leave any empty spaces)
Tax
Format: NP.TAX/VCC/H/HotelConfirmationNumber/Amount or Amount PCT
Example: NP.TAX/VCC/H/01234567/60.00
Example: NP.TAX/VCC/H/01234567/15.5 PCT Percentage will be applied to Rate Duration.
Padding
Format: NP.PAD/VCC/H/ HotelConfirmationNumber/Amount or Amount PCT
Example: NP.PAD/VCC/H/01234567/50.00
Example: NP.PAD/VCC/H/01234567/30 PCT
Percentage will be applied to Rate Duration, or to the penalty when Canceling with Penalty.
Extend the card active date (change the check out date)
Format: NP.CHECKOUT/VCC/H/HotelConfirmationNumber/CHECKOUTDATE
Example: NP.CHECKOUT/VCC/H/01234567/10AUG
Increase the card value (Padding is applied to the new total amount. Use the entire total that should be charged, not just the difference between the previous and new amount.)
Format: NP.TOTAL/VCC/H/HotelConfirmationNumber/AMOUNT
Example: NP.TOTAL/VCC/H/01234567/500
Activate the card immediately (Useful for deposit bookings. The ACTIVATE remark will trigger an immediate fax.)
Format: NP.ACTIVATE/VCC/H/HotelConfirmationNumber
Example: NP.ACTIVATE/VCC/H/01234567
Multiple Overrides on single line
NP.RESTRICT/VCC/H/01234567/BED AND BREAKFAST/PAD 50.00/TAX 16 PCT
NP.TAX/VCC/H/01234567/60.00 /FAX 800-123-4567 /RESTRICT ROOM ONLY
Passive Segments
Passive segments (when hotel is not booked via the GDS).
- Confirmation #s can be any combination of letters or numbers.
- First step is to always queue the booking with just the CREATE remark (format above).
- The Passive formats below, only need to be used if the CREATE does not work
- When the PASSIVE command is used, we do not look at the hotel segment in the GDS, so all other remarks below are required - FAX, CHECKIN, CHECKOUT, TOTAL.
Passive command (Used instead of the CREATE command)
Format: NP.PASSIVE/VCC/H/Virtualpaymentd/HotelConfirmationNumber
Example: NP.PASSIVE/VCC/H/123456-1234567/MARY123
Fax
Format: NP.FAX/VCC/H/HotelConfirmationNumber/FaxNumber
Example: NP.FAX/VCC/H/01234567/800-123-4567 (include a -, or run the numbers together. Please do not leave any empty spaces)
Check In Date
Format: NP.CHECKIN/VCC/H/HotelConfirmationNumber/CHECKINDATE
Example: NP.CHECKIN/VCC/H/11111/10AUG
Check Out Date
Format: NP.CHECKOUT/VCC/H/HotelConfirmationNumber/CHECKOUTDATE
Example: NP.CHECKOUT/VCC/H/01234567/10AUG
TOTAL (Use the full amount to be charged)
Format: NP.TOTAL/VCC/H/HotelConfirmationNumber/Amount
Example: NP.TOTAL/VCC/H/11111/500